|
NCH Docket Number
|
3379575
|
Dated
|
2022-03-25
|
Sector
|
Consumer Durables (Home Appliances)
|
|
Problem Reported
|
Consumer had bought a branded vacuum cleaner in Aug 2021 from an online shopping portal and had paid ₹ 2668. The brand had given offer that if consumer gives a valuable feedback of the product, he will get additional six months warranty. The consumer had done the needful and registered for the additional warranty in mid – Nov 2021. Since then, there is no satisfactory response from the company
|
|
Escalation by NCH
|
The Company is a convergence partner company of the National Consumer Helpline, the company responded on the NCH portal that ‘The customer wanted six months warranty & details were mailed fro
|
|
Consumer Feedback (INGRAM)
|
Excellent! Thank you for your kind support.
|
