All Days Except National Holidays(08:00 AM To 08:00 PM)
Ans: National Electronic Funds Transfer
(NEFT) is a nation-wide payment system facilitating one-to-one funds transfer.
Under this Scheme, individuals, firms and corporates can electronically
transfer funds from any bank branch to any individual, firm or corporate having
an account with any other bank branch in the country participating in the
Ans: For being part of the NEFT funds
transfer network, a bank branch has to be NEFT- enabled. The list of bank-wise
branches which are participating in NEFT is provided in the website of Reserve
Bank of India at http://www.rbi.org.in/scripts/neft.aspx
Ans: No. There is no limit – either minimum
or maximum – on the amount of funds that could be transferred using NEFT.
Ans: Settlement of fund transfer requests in
NEFT system is done on half-hourly basis. There are twenty three half-hourly
settlement batches run from 8 am to 7 pm on all working days of week (Except
2nd and 4th Saturday of the month).
Ans : IFSC or Indian Financial System Code is
an alpha-numeric code that uniquely identifies a bank-branch participating in
the NEFT system. This is an 11 digit code
and it is used by the NEFT system to identify the originating /
destination banks / branches and also to route the messages appropriately to
the concerned banks / branches.
Ans: Bank-wise list of IFSCs is available
with all the bank-branches participating in NEFT. List of bank-wise branches
participating in NEFT and their IFSCs is available on the website of Reserve
Bank of India. All the banks have also been advised to print the IFSC of the
branch on cheques issued to their customers.
Ans: The structure of charges that can be
levied on the customer for NEFT is given at the RBI website. Please visit https://www.rbi.org.in/Scripts/FAQView.aspx?Id=60 for more details
Ans: The beneficiary can expect to get credit
for the NEFT transactions within two business hours from the batch in which the
transaction was settled.
Ans: In case of non-credit or delay in credit
to the beneficiary account, the NEFT Customer Facilitation Centre (CFC) of the
respective bank can be contacted (the remitter can contact his bank’s CFC; the
beneficiary may contact the CFC of his bank). Details of NEFT Customer
Facilitation Centres of banks are available on the websites of the respective
banks. The details are also available on the website of Reserve Bank of India.
Ans: Besides personal funds transfer, the
NEFT system can also be used for a variety of transaction including payment of
credit card dues to the card issuing banks, payment of loan EMI etc. In such
cases, the IFSC and account number specified by card issuing bank or loan
disbursing bank needs to be provided by the remitting customer.
Ans: No. NEFT is a credit-push system i.e.,
transactions can be originated by the payer / remitter/sender only to pay/
transfer / remit funds to a beneficiary.
Ans: Yes. In case of successful credit to the
beneficiary's account, the bank which had originated the transaction is
expected to send a confirmation to the originating customer (through SMS or
e-mail) advising of the credit as also mentioning the date and time of credit.
For the purpose, remitters need to provide their mobile number / e-mail-id to
the branch at the time of originating the transaction.
Ans: Following are the pre-requisites for
putting through a funds transfer transaction using NEFT –
Originating and destination bank branches
should be part of the NEFT network
Beneficiary details such as beneficiary name,
account number and account type, name and IFSC of the beneficiary bank branch
should be available with the remitter
Customers should exercise due care in
providing the account number of the beneficiary, as, in the course of
processing NEFT transactions, the credit will be given to the customer’s
account solely based on account number provided in the NEFT remittance
instruction / message.
Ans: NEFT offers many advantages over the
other modes of funds transfer:
remitter need not send the physical cheque or Demand Draft to the beneficiary.
beneficiary need not visit his / her bank for depositing the paper instruments.
beneficiary need not be apprehensive of loss / theft of physical instruments or
the likelihood of fraudulent encashment thereof.
confirmation of the remittances sent by SMS or email.
can initiate the remittances from his home / place of work using the internet
real time transfer of the funds to the beneficiary account in a secure manner.