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Integrated Grievance Redressal Mechanism

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NCH Success Stories

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  • Excellent! Wonderful service from the consumer helpline. I got back my money from the airline for the exorbitant fees they have charged me. I am very thankful to this portal for resolving this issue so fast.

    View Story #3753458
  • Excellent! I am glad I contacted NCH. Everyone here is very supportive and understanding. NCH takes laudable efforts to protect consumer rights. I got a defective Refrigerator, was refused refund/replacement. Suffered 4months. In June contacted NCH, mid-July, got replacement. So happy, I will make more people aware of this. Thanks a bunch National consumer helpline.

    View Story #2760170

NCH Videos and Podcasts

Play NCH Success Story 1 video
Play NCH Success Story 2 video
Play awareness video featuring Sunil Grover
Play NCH e-Dakhil platform awareness video
Play awareness video featuring Manish Paul
Play NCH Success Story 3 video

NCH 2.0 – Empowering Consumers

  • 17 Languages

  • Omni Channels

  • Convergence Partner

  • Call Back Facility

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National Consumer Helpline,
Department of Consumer Affairs, GOI

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