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NCH INGRAM

Integrated Grievance Redressal Mechanism

Integrated with WhatsApp

Web Portal for complaint registration
Send SMS for complaint
Call consumer helpline
UMANG mobile application
National Consumer Helpline mobile app

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NCH Success Stories

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  • Excellent. Thank you for such a quick action. Good governance. Happy with such a smooth government service.

    View Story #3012092

  • XXX has made the full refund and the same has been credited to my account today. Thank you

    View Story #2735699

  • Excellent! Speechless at the excellent service provided. A month long issue solved in a day. Few people know about this forum so more advertisement on social media, YouTube etc for mass awareness.

    View Story #3716361

NCH Videos and Podcasts

Play NCH Success Story 1 video
Play NCH Success Story 2 video
Play awareness video featuring Sunil Grover
Play NCH e-Dakhil platform awareness video
Play awareness video featuring Manish Paul
Play NCH Success Story 3 video

NCH 2.0 – Empowering Consumers

  • 17 Languages

  • Omni Channels

  • Convergence Partner

  • Call Back Facility

Multiple ways to lodge grievances

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National Consumer Helpline,
Department of Consumer Affairs, GOI

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