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Consumer Support Portal (Version 3.0)
Consumer Rights

Means right to be protected against the marketing of goods and services, which are hazardous to...

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Cyber Crime FAQs

For Grievances Related to Cyber Financial Fraud Only

Consumer Commission

WHO IS CONSUMER

A Consumer is a person who purchases a product or avails a service for a consideration, either for his personal use or to earn his livelihood by means of self employment. The considerationmay be:
Paid
Promised
Partly paid and partly promised .

It also includes a beneficiary of such goods/services when such use is made with the approval of such person.

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Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

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